Support

• 180 Day Warranty

• Getting to Know You package
  10 hours phone support during warranty period

• Complete User’s Reference Guide

Other Options:

• 180 Extended Warranty
  (making 360 total warranty period)

• Getting to Know You Even More Package
  Two plans for additional phone support, good anytime, even past warranty period:

  • 10 hours 
    Consider this package if you have high personnel turnover, interns coming and going, or feel queasy about computers or learning new tools.

  • 5 hours 
    Consider this package if you see yourself starting simple but later using more of the advanced features.

• Additonal phone support
  Billed hourly, as needed

• Upgrades
  Stay current with the latest MADtrack features by purchasing upgrades

• On-site training
  Get off the ground right with an on-site training session tailored to the work your Center or business does.  Get everyone using MADtrack the same way and get started early with setting up the custom features the way you need. 

Custom Changes:

• Does MADtrack "come close but not quite" fit your needs?  You can arrange for custom changes.  A typical need is for a special report that formulates needed statistics in a specific format.

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• Custom changes can be implemented at time of order or delivered later after you determine your needs.

Demonstration Version of MADtrack: available for your evaluation.